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Trip Details | Printable PDF
KNOW HOW TOURS TRIP TERMS & CONDITIONS TOURS BOOKED AFTER 1/1/19
FULLY ESCORTED KNOW HOW TOURS HOST(ESS)
All trips are accompanied by a Tour Host/Hostess unless otherwise indicated. Tour Hosts act as company travel assistants. Those requiring special needs or attention should travel with a companion or aid to assist with walking or any special needs.
DEPARTURE / RETURN LOCATIONS
DEPARTURE / RETURN TIMES
Arrive at least 15 minutes before departure time. Please be prompt, we cannot wait & there are NO REFUNDS for missed tours. If you are running a few minutes late or have to cancel, call 716-472-3321. We will advise at that time if we are able to wait. We do our utmost to return on time, but be aware that traffic, weather, customs, etc. may delay our return. ALL return times are estimates.
Cigarette & Vapor Smoking is not permitted on the coach. No smoking near coach at rest stops. Thank you for your cooperation.
We make every effort to have the motor coach drop off as close as possible, but there is usually walking involved to re-board the coach, especially in larger cities. Also many restaurants and some small theaters may have stairs; especially to gain access to the restrooms. Please check with us if you have questions.
SEATING FOR MEALS & TICKETED EVENTS
Please let us know the names of all the people in your group WHEN YOU REGISTER & WE TRY OUR BEST TO SEAT YOU TOGETHER FOR THE MEAL & FOR THE TICKETED EVENT.
TIPS AND GRATUITIES – DRIVERS & TOUR HOST(ESS)
If you feel our representatives (drivers and tour host/hostesses) have exceeded your expectations, please feel free to extend a gratuity which is a compliment for the services received. Industry standard gratuity is $5.00 per person per day. Thank you for choosing KNOW HOW TOURS, we’re at your service!
Dress as you would for going out to a nice restaurant for lunch or dinner. If there is a lot of walking, bring comfortable shoes; an extra pair can be left on the coach. Dress for the trip you are on. Air conditioning can be chilly. ALWAYS BRING A SWEATER OR JACKET It’s a good idea to wear a watch. Cell phones should be fully charged. Bring a charger for longer trips.
ADVANCE NOTICE is required for Special Dietary requests, Vegetarian meals, and gluten free or for Handicap Seating. Persons needing assistance are encouraged to bring companion. Those requiring special dietary items should plan to bring snacks/items if needed.
PROOF OF CITIZENSHIP
ALL PASSENGERS TRAVELING INTO CANADA OR INTERNATIONALLY WILL BE REQUIRED TO PRESENT PROOF OF CITIZENSHIP BEFORE BOARDING THE COACH. IT IS OUR RESPONSIBILITY TO CHECK THAT EACH PERSON HAS THIS PROOF WITH THEM. ANYONE WHO CANNOT SHOW PROPER ID TO THE TOUR HOST(ESS), WILL BE DENIED ENTRY ONTO THE COACH. FURTHERMORE, THERE WILL BE NO REFUND GIVEN FOR THE MISSED TOUR.
PRICING IN FLYERS/BROCHURES/NEWSPRINT
Know How Tours is not responsible for misprint in pricing related to tours. All tour pricing will be confirmed at booking. We are not responsible to honor misprints.
FREQUENT TRAVELER DOLLARS
The more you travel with us, the more you’ll save on future tours. You’ll receive Travel Dollars for each tour you take (Unless otherwise specified). Use these Dollars for future travel. They stay in your account as long as you remain “Active”. NOTE Travel Dollars cannot be used in combination with any other specials-1 promo per trip only. If you do not travel with Know How Tours for two years from last travel date, your travel dollars will be forfeited due to inactivity.
DAY TRIP CANCELLATION (DOES NOT INCLUDE 12 HOURS IN THE CITY TRIPS
CUSTOMER CANCELLATION PROCEDURE
TOUR PRICE INCLUDES
Small changes from booking date to travel date may occur. There will be no credits or refunds extended when substitutions are extended. Know How Tours is not responsible for price adjustments noted in brochure as pricing is subject to change.
For Multi-day Motor Coach trips, itineraries and other information will be sent out approximately 3 weeks before the departure date. This will be full timed itinerary.
For Cruises and trips involving airline tickets, the travel documents will be sent to us approximately 2-3 weeks before departure. While we can send you the documents, we prefer to have a meeting in person to review the documents and answer any questions you may have.
Please note cancellation procedures for each tour as noted in these terms & conditions.
The casino bonus (incentive) is the offering of the casino, and, as such, Is subject to change without notice. Know How Tours does NOT guarantee casino bonuses or incentives on tour. Guests must present valid, government issued photo ID to receive incentive. Casino incentives are extended by each casino, and, as such, are subject to change without notice. All passengers must be 21 years of age and arrive/depart via motor coach to receive casino incentive extended by the casino.
AIR EXCURSIONS / INTERNATIONAL TRAVEL
Deposit, payment and cancellation policy is based on individual trip. Those payment plans and cancellation will be outlined on each specific tour flyer. Trip protection highly recommended.
Know How Tours, tour department of Niagara Scenic Tours acts only as a booking agent & assumes no responsibility for any delay, cancellations, changes in schedule or itinerary, loss, injury and damage to or in respect of any persons, or properties however caused or arising in connection with any services which may be used. Know How Tours will make every effort to provide all aspects of the tour as listed in the description, but is not responsible if any portion of the trip is missed due to delays relating to transportation equipment problems, traffic, construction, weather, border crossings, and any other circumstances that are out of our control. If a refund can be secured from the vendor for the missed event, the refund will be passed on to the passengers; otherwise there will be NO REFUND. A PASSENGER, WHO, ON THE DAY OF THE TOUR, LEAVES DUE TO A DELAY THAT IS BEYOND OUR CONTROL, WILL NOT RECEIVE A REFUND IF THE TRIP DOES GO. Any passenger that is disruptive to the tour or deemed unsafe to travel on board the motor coach will be asked to leave the tour at his/her OWN expense for return trip home. There is a zero tolerance for unruly passengers or those under the influence of drugs/alcohol. Passengers will be asked to leave tour and authorities may be involved. Know How Tours reserves the right to cancel any tour with appropriate advance notice or if we are unable to fulfill the major portion of the tour. If Know How Tours cancels the tour, a full refund will be made.
Use the form below to add up to 4 passengers at a time to your booking. You will be able to select pickup points, meal options, Travel Protection and more for each passenger. If you are booking for fewer than 4, once you have filled in the approprate information, simply scroll to the bottom and click "ADD TO BOOKING CART"